Pick, pack and ship is the easy part. We run the high-touch programs around it: electronic sampling, licensed storage, returns and disposal. All of it gives you the data to prove every unit went where it should.
Class 3 medical device licensed · ISO 27001 · East Coast US fulfillment
Most fulfillment partners just do pick, pack and ship. We take on the whole program: systems integration, demand planning, optimization, and reporting. That means you have one team to call when something needs to change.
Electronic sampling and virtual engagement for medical device teams, built around how reps and clinicians actually order.
Third-party logistics out of our East Coast US fulfillment. Secure, scalable warehousing, with integrations into the systems you already run.
The end of the product's life is where most programs get expensive. We make it a controlled, documented step instead of a surprise.
Planning, people and reporting around the physical work, drawn from the wider Virtual Forge team in software, data and cloud.
Large fulfillment firms will quote you a standard model and a change-request process. We built this business on the projects that don't fit that model, and we still move at the speed of a small team.
Small-run campaign or national rollout, the design, documentation and assembly are scoped to what the program needs.
The same group builds data platforms and cloud systems for a living. Integrations and reporting are ours to fix, not a third party's ticket queue.
Class 3 medical device licensing, ISO 27001, documented quality processes and serialized records. Evidence, not assurances.
UK, Portugal and North America means longer cover on support and shorter turnarounds on decisions.
We started our business building custom fulfillment programs for medical device companies supported by world class technology. Two decades on, we still succeed by focusing on the customer, reliable delivery, and excellent service.
No discovery theater. We look at the product, your goals, and the operational and regulatory considerations. Then make a plan you can count on.
Product, licensing, volumes, destinations and the systems your orders come from. Two calls, usually.
Assembly spec, storage class, shipping profile and returns route, priced against the real numbers.
We connect the cart, ERP or EDI feed, run a controlled batch and fix what the pilot exposes.
Live dashboards on inventory, fulfillment and returns, with a named team on the other end of the phone.
Shopping carts, ERPs, EDI services and marketplaces, connected so orders arrive clean and status flows back.
From KPI dashboards to machine learning on your fulfillment data. Visualizations people actually open.
Tier 1 and tier 2 support by phone, chat and email from US and UK teams, white-labeled to your brand.
Design, documentation and execution of bespoke packaging, from a single campaign to a national offering.
Licensed, access-controlled storage with temperature and humidity monitoring and 24-hour video for sensitive stock.
AWS and Azure migrations, security assessments and custom applications, from the wider Virtual Forge team.
The Virtual Forge is a global software company working across development and UX, data and cloud services. That's why our fulfillment looks more like a software program than a warehouse contract. The integrations, dashboards and support desk come from the same group.
Our business began supporting customized marketing and promotional programs for the medical device industry. Over two decades our capabilities grew into supply chain, technology development and data analytics. Today we combine these capabilities to help clients manage their unique fulfillment channels and deliver for their customers.
Send over the product, the volumes and the rules it sits under. We'll come back with a straight answer on whether we're the right fit, and what it would cost to run.
A member of our team will review your requirements and be in touch within 24 hours.
That's our specialty. Speak with the team today.